Refund Policy

Last updated: 26 July 2026

This Refund Policy explains when refunds are available for orders placed with BO7Services. Because we sell time and skill as a service — not in-game items, currency, or accounts — refund eligibility depends primarily on whether work has begun. This policy forms part of our Terms of Service.

1. Before Work Has Started

If you request a cancellation before a provider has been assigned or started work on your order, you are eligible for a full refund. Contact us as soon as possible so we can process it before work begins.

2. While Work Is In Progress

Once work has started, orders may be eligible for a partial refund reflecting the portion of the service not yet performed. The amount is assessed based on progress completed at the time of your request.

3. After Completion

Orders that have been fully delivered as described are not eligible for a refund, since the service (our time) has already been provided. If you believe an order was not completed as described, contact us and we will review it in good faith.

4. Situations That Are Not Eligible

• Delays or issues caused by inaccurate account details or information you provided.
• Action taken against your account by a game publisher or platform (see our Terms of Service, "Assumption of Risk").
• Changing your mind after a service has been completed as described.
• Downtime, maintenance, or changes on the game or platform side that are outside our control.
• Orders where a chargeback or payment dispute was opened without contacting us first.

5. How to Request a Refund

Email support@bo7services.com (or open a support ticket) with your order number and a brief description of the issue. The more detail you provide, the faster we can help.

6. Processing Time

Approved refunds are issued to your original payment method. The time it takes to appear depends on your payment provider and bank, and is outside our control once the refund is sent.

7. Chargebacks

Please contact us before opening a chargeback. We are almost always able to resolve issues directly and far more quickly than a formal dispute. Opening a chargeback without contacting us first may result in suspension of service and refusal of future orders.

8. Contact

Questions about refunds can be sent to support@bo7services.com.